Shipping Information
At VapingGeek.com, we are committed to providing a seamless and reliable shopping experience for our customers. As Europe’s premier wholesale distributor of disposable vapes, we understand the importance of fast and secure shipping for businesses and retailers alike. Our shipping process is designed to ensure that your bulk or wholesale orders reach you in the most efficient way possible.
Where We Ship
We proudly serve retailers and distributors across all European countries, including the UK, France, Germany, Spain, Italy, and many more. Whether you’re located in a major metropolitan area or a smaller town, you can rely on us to deliver the products you need promptly.
Shipping Methods & Costs
We offer various shipping methods tailored to meet your needs. Whether you’re purchasing in bulk or a smaller quantity, we have the perfect shipping solution for you:
- Standard Shipping: The most affordable option for bulk orders. Estimated delivery time is 7-15 business days within Europe.
- Express Shipping: Faster delivery for urgent orders, with an estimated arrival within 7-12 business days.
Shipping costs vary based on the size and destination of your order. Once you complete your purchase, the exact shipping cost will be calculated at checkout for your convenience.
Tracking Your Order
Once your order has been dispatched, we will provide you with a tracking number. You can easily track your package through our online system or by visiting the shipping carrier’s website. We strive to keep you updated every step of the way.
Returns & Exchanges
At VapingGeek.com, we pride ourselves on delivering high-quality products and excellent customer service. However, we understand that sometimes things don’t go as planned. Our returns policy is designed to ensure that any issues are resolved promptly and to your satisfaction.
Returns Policy
We accept returns on disposable vape products under the following conditions:
- Products must be returned within 14 days of receiving your order.
- Products must be unused, unopened, and in their original packaging.
- In the case of defective or damaged items, please contact us within 7 days of receiving the order. We will work with you to arrange a replacement or refund.
How to Return an Item
If you wish to return an item, please follow these steps:
- Contact our customer service team at [info@vapinggeek.com] to initiate your return request.
- Provide your order number, a brief description of the issue, and photos (if applicable).
- We will provide you with the necessary instructions for sending the item back.
Please note that return shipping costs are the responsibility of the customer unless the item is defective or damaged.
Exchanges
If you would like to exchange an item for a different product, please reach out to our customer service team. We’ll guide you through the process and help you find the perfect replacement.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider.
Payment Methods
We offer a wide variety of payment options for your convenience. In addition to PayPal and major credit cards, we accept some of the most popular European online payment methods:
- iDEAL (Netherlands)
- Bancontact (Belgium)
- SEPA Bank Transfer (Available for customers across Europe)
We ensure secure transactions and a smooth checkout process every time.
Why Choose VapingGeek.com?
With over 8 years of experience in the vaping industry, we are your trusted wholesale supplier for premium disposable vape products. Our extensive selection of top brands like Bang, RandM Tornado, Elf Box, and many others, combined with our exceptional customer service and competitive pricing, makes us the perfect partner for retailers and distributors across Europe.
Thank you for choosing VapingGeek.com! If you have any questions about our shipping, returns, or any other concerns, please don’t hesitate to get in touch with our friendly customer support team. We’re here to help!